Training and Advancement
Many jobs in the truck transportation and warehousing industry require only a high school education, although an increasing number of workers have at least some college education. College education is most important for those seeking positions in management. Increasing emphasis on formal education stems from the increasing use of technology in the industry. Nearly all operations involve computers and information management systems. Many occupationsespecially those involved in scheduling, ordering, and receivingrequire detail-oriented people with computer skills. A growing number of employers recommend some form of formal training. Some companies provide such training in-house. Other sources of training include trade associations, unions, and vocational schools. Many companies have specific curricula on safety and procedural issues, as well as on occupational duties.
Whereas many States allow those who are 18 years old to drive trucks within their borders, the U.S. Department of Transportation establishes minimum qualifications for truck drivers engaged in interstate commerce. Federal Motor Carrier Safety Regulations require truck drivers to be at least 21 years old, have at least 20/40 vision and good hearing, and be able to read and speak English. They also must have good driving records and a commercial driver's license, which they obtain by passing a written examination and a skills test in which they operate the type of vehicle they will be driving. Commercial driver's licenses are issued by the individual States. Companies often have additional requirements that applicants must meet.
Some enter the occupation by attending training schools for truck drivers. Schools vary greatly in the quality of training they provide, but they are becoming more standardized. Many employers and a number of States support these programs.
Some large trucking companies have formal training programs that prospective drivers attend. Other companies assign experienced drivers to teach and mentor newer drivers. Local trucking firms often start drivers as truck driver helpers. Experienced and reliable truck drivers with good driving records receive better pay as well as more desirable routes, schedules, or loads. Because of increased competition for experienced drivers, some larger companies are luring these drivers with higher wages, signing bonuses, and preferred assignments. Some trucking firms hire only experienced drivers.
Some long-distance truck drivers purchase trucks and go into business for themselves. Although many of these owner-operators are successful, some fail to cover expenses and eventually go out of business. Owner-operators should have good business sense as well as truck-driving experience. Courses in accounting, business, and business mathematics are helpful, and knowledge of truck mechanics can enable owner-operators to perform their own routine maintenance and minor repairs. Some trucking companies engage in franchising, providing drivers with the means to purchase a truck while also lining up loads for them to haul.
Unskilled employees may work as helpers, laborers, and material movers in their first jobs. They must be in good physical condition because the work often involves a great deal of physical labor and heavy lifting. They acquire skills on the job and can advance to more skilled jobs, such as industrial truck operator, truck driver, shipping and receiving clerk, or supervisor.
Office and administrative support jobs in the truck transportation and warehousing industry require familiarity with computers. Shipping and receiving clerks watch and learn the skills of the trade from more experienced workers while on the job. Stock clerks may advance to dispatcher positions after becoming familiar with company operations and procedures.
While some vehicle and mobile equipment mechanics, installers, and repairers learn the trade on the job, most employers prefer to hire graduates of programs in diesel mechanics offered by community and junior colleges or vocational and technical schools. Those with no training often start as helpers to mechanics, doing basic errands and chores, such as washing trucks or moving them to different locations. Experience as an automotive service technician is helpful because many of the skills relate to diesel technology. Experienced technicians may advance to shop supervisor or parts manager positions.
For managerial jobs in the truck transportation and warehousing industry, employers prefer persons with bachelor's degrees in business, marketing, accounting, industrial relations, or economics. Good communication, problem-solving, and analytical skills are valuable in entry-level jobs. Since trucking and warehousing firms may rely heavily on computer technology to aid in the distribution of goods, knowledge of information systems also is helpful for advancement. Although most managers must learn logistics through extensive training on the job, several universities offer graduate and undergraduate programs in logistics. These programs emphasize the tools necessary to manage the distribution of goods and may be associated with the business departments of schools. Managers hired for entry-level positions sometimes advance to top-level managerial jobs.
Marketing and sales workers must be familiar with their firm's products and services and have strong communication skills.